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Missing Some Important Icons (Admin, Help, Run Query) From Your TFS Service Web Tools?

by Angela 16. September 2013 16:00

So this was an interesting issue I ran into the other day, and all my Binging and Googling Kung-Fu produced nothing. I often run my TFS tools in multiple browsers. I mean, c’mon, I may prefer FireFox for some things, but Microsoft prefers if I use Internet Explorer when demoing to their customers ;) One day I launched into my TFS Service demo and noticed a few buttons had just vaporized off of the main web dashboard (the “agile” planning tools dashboard, not SharePoint.  Notice below how there are no buttons in the upper left-hand corner in IE, namely the Admin and Help icons:

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I can click where the icons SHOULD appear, and the buttons work, they just are invisible.  I thought I was crazy until a few coworkers were able to reproduce it on MY TFS Service instance, but not their own. As a former Microsoft employee I was a SUPER early adopter, so it was safe to assume we might be on different instances.

And then I verified it was fine in FireFox for that same instance:

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WEIRD!!  I started spelunking around and noticed random icons were missing on other pages too:

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At this point I called in the heavy hitters, also known as the TFS Product Team, MVPs, and TFS Rangers for help.  And as usual they came to the rescue quickly. (Thanks Aaron Bjork!!)  So here was the solution in case anyone else runs into this strange issue.

There is a weird rendering bug in IE (9 and 10) with some instances of TFS Service. The way to get your buttons to re-appear is to tweak the Accelerated Graphics setting like so:

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Then once you restart the browser, everything should be back to normal again. Voila! :)

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Tags:

ALM | Application Lifecycle Management | TFS 2013 | TFS Service | VS 2013 | Internet Explorer | IE 10

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